Weekly rankings refreshed
New comparison pages added
Methodology details published
Arcade calculators clarified
Weekly rankings refreshed
New comparison pages added
Methodology details published
Arcade calculators clarified

Best Intercom Alternatives (2025)

Looking for a Intercom alternative? We've analyzed 2 top options for Knowledge base chatbots, comparing features, pricing, and real-world performance to help you find the perfect fit.

Quick Comparison

ToolBest ForKey FeaturesPricingFree TrialAction
ChatSimple
Lead qualification
  • AI sales agent qualifies leads automatically
  • Integrates with calendars for booking meetings
  • Affordable for small businesses
$29/mo
Try ChatSimple
CustomGPT
Knowledge base chatbots
  • Train on your docs, PDFs, and website content
  • Embed anywhere with customizable widget
  • Live agent handoff when AI can't answer
$89/mo
Try CustomGPT

Top Picks by Use Case

Not all Intercom alternatives are created equal. Here are our expert picks for different scenarios.

Editor's Pick

Best Overall

CustomGPT

Train on your docs, PDFs, and website content

From $89/mo
Try CustomGPT

Partner disclosure: We may earn a commission at no cost to you.

Best Budget

Best Budget

ChatSimple

Affordable pricing without sacrificing core features

From $29/mo
Try ChatSimple

Partner disclosure: We may earn a commission at no cost to you.

Best Enterprise

Best for Enterprise

ChatSimple

Enterprise-grade security and scalability

From $29/mo
Try ChatSimple

Partner disclosure: We may earn a commission at no cost to you.

Detailed Alternative Reviews

ChatSimple

Best for: Lead qualification, Website conversions, 24/7 support

From $29/mo
Free Trial

What's Great

  • AI sales agent qualifies leads automatically
  • Integrates with calendars for booking meetings
  • Affordable for small businesses

What's Missing

  • Less customizable than enterprise solutions
  • Limited analytics on lower tiers
Integrations: Calendly, HubSpot, Zapier
Try ChatSimple

Partner disclosure: We may earn a commission at no cost to you.

CustomGPT

Best for: Knowledge base chatbots, Customer support AI, Document Q&A

From $89/mo
Free Trial

What's Great

  • Train on your docs, PDFs, and website content
  • Embed anywhere with customizable widget
  • Live agent handoff when AI can't answer

What's Missing

  • More expensive than basic chatbot builders
  • Limited conversation flow customization
Integrations: WordPress, Shopify, Website embed
Try CustomGPT

Partner disclosure: We may earn a commission at no cost to you.

Frequently Asked Questions

The best Intercom alternative depends on your use case. For Knowledge base chatbots, CustomGPT is our top pick due to Train on your docs, PDFs, and website content. For budget-conscious teams, consider ChatSimple starting at $29/mo.

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