Best Intercom Alternatives (2025)
Looking for a Intercom alternative? We've analyzed 2 top options for Knowledge base chatbots, comparing features, pricing, and real-world performance to help you find the perfect fit.
Quick Comparison
| Tool | Best For | Key Features | Pricing | Free Trial | Action |
|---|---|---|---|---|---|
ChatSimple | Lead qualification |
| $29/mo | Try ChatSimple | |
CustomGPT | Knowledge base chatbots |
| $89/mo | Try CustomGPT |
Top Picks by Use Case
Not all Intercom alternatives are created equal. Here are our expert picks for different scenarios.
Best Overall
Train on your docs, PDFs, and website content
Partner disclosure: We may earn a commission at no cost to you.
Best Budget
Affordable pricing without sacrificing core features
Partner disclosure: We may earn a commission at no cost to you.
Best for Enterprise
Enterprise-grade security and scalability
Partner disclosure: We may earn a commission at no cost to you.
Detailed Alternative Reviews
ChatSimple
Best for: Lead qualification, Website conversions, 24/7 support
What's Great
- AI sales agent qualifies leads automatically
- Integrates with calendars for booking meetings
- Affordable for small businesses
What's Missing
- Less customizable than enterprise solutions
- Limited analytics on lower tiers
Partner disclosure: We may earn a commission at no cost to you.
CustomGPT
Best for: Knowledge base chatbots, Customer support AI, Document Q&A
What's Great
- Train on your docs, PDFs, and website content
- Embed anywhere with customizable widget
- Live agent handoff when AI can't answer
What's Missing
- More expensive than basic chatbot builders
- Limited conversation flow customization
Partner disclosure: We may earn a commission at no cost to you.
Frequently Asked Questions
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